a. What we collect and why?
What we collect: full name, email, phone, customer address in the contact section. This is the information that we need while customers making inquiry or request for quotation to contact customers on the website to reconfirm the information as well as to provide our services.
Customers are responsible for keeping their provided information and email confidential and to promptly notifying our website of unauthorized use, abuse, security violations, retention of registered names and passwords of third parties for appropriate solutions.
b. How we use the data?
We use the data to:
– Contact customers to confirm orders and deliver our products.
– Provide information about products to customers upon inquiry;
– Send marketing and promotional emails about the products we sell;
– Send notifications about activities on the website;
– Contact and deal with users in special cases;
– Do not use personal information of users other than for the purposes of confirmation and contact related to the transaction.
– At the request of a judicial authority, including: Procuracy, court, investigative police agency related to certain legal violations of customers.
c. How long we store personal data?
Members’ personal data will be stored until the administrator requests to cancel. Remaining in all cases, member’s personal information will be kept confidential on our server
d. Address personal data collector:
Red Sun International Co., Ltd
Address: 778/1 Nguyen Kiem. Ward 4, Phu Nhuan District, Ho Chi Minh City, Vietnam
Tel: 028 37543388
Fax: 028 37543388 VND
e. Means and tools for users to access and correct their personal data.
Members have the right to self-check, update, adjust or cancel their personal information by contacting the website administrator to do this.
Members have the right to file complaints about confidential information, please contact the website’s Administration Board. When we receive these feedbacks, we will reconfirm the information and handle accordingly.
f. Committed to protecting customer’s personal information
Members’ personal data is committed to absolute confidentiality in accordance with the personal data protection policy. The collection and use of data of each member is only done with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide, or disclose to any third party about the member’s personal information without the consent of the member.
In the event that the information server is attacked by a hacker leading to the loss of member’s personal data, we will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the member.
Absolutely confidential all member’s online transaction information including invoice data, accounting and digitized vouchers
The Management Board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone,…., and is responsible for legality of the above information. The management board is not responsible for and will not resolve any complaints related to the interests of that member if it considers all the personal information of that member provided during the initial registration to be incorrect.